Sales Manager
Expo Home Improvement is seeking an experienced Sales Manager to lead and develop a team of Direct Sellers focused on driving revenue, meeting sales goals, and delivering an exceptional customer experience. This is a hands-on leadership role for a results-driven sales professional who excels at coaching, performance management, and execution.
Sales Team Leadership & Development
- Lead, coach, and motivate a team of Direct Sellers
- Set clear sales goals, performance expectations, and accountability standards
- Provide ongoing coaching, training, and feedback to improve individual and team results
- Conduct regular team meetings to align on priorities, performance, and strategy
Sales Strategy & Execution
- Develop and execute sales strategies to meet and exceed revenue targets
- Partner with Marketing to align sales efforts with lead generation and promotions
- Identify new opportunities to grow market share and customer base
- Monitor market trends and adjust sales tactics to remain competitive
Performance Monitoring & Reporting
- Track and analyze sales performance metrics, pipeline activity, and conversion rates
- Manage the sales pipeline to ensure timely follow-up and lead conversion
- Prepare performance reports, forecasts, and insights for leadership
Customer Relationship Management
- Ensure the sales team delivers a high-quality customer experience from first contact to close
- Handle escalated customer concerns and ensure timely resolution
- Collaborate with Operations to support smooth fulfillment and customer satisfaction
- Partner with Recruiting to support hiring and onboarding of new sales talent
Collaboration & Cross-Departmental Coordination
- Work closely with the Marketing team to generate qualified leads and promote new products/services.
- Collaborate with Operations to ensure smooth order fulfillment and customer satisfaction.
- Partner with the Recruitment team to hire new sales talent as needed.
About Expo Home Improvement
Expo Home Improvement, a top-rated Texas-based home remodeling company, specializes in high-quality bathroom, kitchen, and window remodels for residential customers since 2006. We are recognized for exceptional craftsmanship, outstanding customer service, and a commitment to enhancing the lives of homeowners. Recognized as a Top Place to Work in the nation, our people-first approach fosters a supportive culture that drives excellence and growth. Beyond transforming homes, we are dedicated to building lasting relationships and making a positive impact in the communities we serve.